Many of us work in environments with customers and service users who present us with difficult and challenging situations to deal with. Whilst these situations and, the challenges they bring will vary depending on whether you work within health, healthcare, security, local authority or other workplace environment, we can manage these using professional, positive and effective approaches to defuse, calm and seek to resolve them.
We offer both consultancy services and training solutions to reduce workplace violence and behaviours that challenge and concern us.
We have been working with organisations in the public, private and voluntary sector since 2007 and we have a wealth of experience within our team dealing with and, resolving workplace conflict and challenging behaviour whether from service users or, from other workplace colleagues.
Browse our services to find out more.