....for a safer workplace

Welcome to Conflict Resolution Limited!

Many of us work in environments with customers and service users who present us with difficult and challenging situations to deal with.  These situations of course vary greatly from organisation to organisation and perhaps might include dealing with an upset or aggressive customer, or dealing with a confused, agitated service user who, through physical or medical condition presents challenges to our staff.  Whatever the risk or situation, we have the skills and training programmes that will enhance your teams abilities and professional responses using real world scenarios.

We offer:

  • Consultancy services to enable organisations to recognise opportunities for, and to prevent and reduce, the incidence of workplace violence, aggression and behaviours that challenge staff and others.
  • Training to enable staff to recognise and reduce conflict; defuse, calm and resolve difficult situations and develop key skills and strategies to positive approaches to managing challenging behaviour from service users and others.

Our training services include:

  • First Aid
  • SIA Security and Door Supervisor training
  • Conflict Awareness and Conflict Management
  • Positive Approaches to Challenging Behaviour
  • Physical Interventions Training
  • Lone Working Training

Licensed by: