We at handy Resolutions Limited (rebranded from Conflict Resolution Ltd) offer a range of strategies for managing workplace conflict, challenging behaviour and personal safety.
Firstly, we support each organisation we work with by reducing the opportunity for workplace conflict to occur. Then, we also identify and support development of that organisation's strategies to manage workplace conflict that does occur.
The second strand of our approach provides professional training solutions in personal safety, conflict management and if necessary, physical interventions. Through these training programmes we enable staff to more safely and confidently manage difficult situations and challenging behaviour. These tailored programmes enhance and build the skills and abilities of staff with the added benefit that they go on to create positive environments at work. Those positive environments in themselves further reduces the opportunity for future conflict.
The final strand in our conflict management strategies is conflict resolution - mediation. Where conflict is ongoing, perhaps because someone is considering legal action, our strategy for mediation creates the platform where those involved can reach a settlement satisfactory to all.
