Frequently Asked Questions

Door Supervisor Courses

Do I have to sit any exams?

Yes. The examinations are multiple choice examinations. You will be given all the information you will need to sit the examination on our course. You will have to pass a multiple choice examination in Module 1 - Working in the Security Industry; Module 2 - Working as a Door Supervisor in the Security Industry; Module 3 - Conflict Management in the Security Industry and; in Module 4 - Physical Interventions, you will have to demonstrate understanding of the Physical Interventions skills taught on the course.

What happens if I don't pass any part of the course?

You can retrain and take the examination as many times as you like. If you have to re-sit any part, we will give you a free place on our next course covering the part you were not successful in (one free entry per person) and, the only cost to you will be the cost of the actual examination which we have to charge because we have to pay the Awarding Body the cost of every entry for the examinations - contact us for details.

What identification Do I need to provide before I can sit the exams?

The Qualification Awarding Bodies and the Security industry Authority (the regulating Authority for the Security Industry) insist that anyone sitting the examinations http://biiab.bii.org/documents/73for the National Certificate for Door Supervisors MUST provide proof of idenfication before they sit the examinations. There is quite a long list of forms of identifcation that are accepted. You can view this list on
http://biiab.bii.org/documents/73

However: the full list is reproduced below:

Acceptable Proof of Identification as Specified by the Security Industry Authority (SIA)

• Two identity documents from Group A. At least one document must show the candidate’s current address and at least one document must show the candidate’s date of birth.

OR

• One identity document from Group A and two documents from Group B. At least one document must show the candidate’s current address and at least one document must show the candidate’s date of birth

Group A Code
• Signed valid passport (any nationality)
• Signed UK photo driving licence (both parts of the full or provisional licence are required)
• Identity Card (issued only by the UK Home Office)
• Original UK Birth Certificate (issued within 12 months of birth, but not a photocopy)
• UK Adoption Certificate

Group B
• Valid UK firearms licence with photo
• UK Birth Certificate (issued more than 12 months after date of birth, but not a photocopy)
• Marriage Certificate or Civil Partnership certificate (with translation if not English)
• P45 statement of income for tax purposes on leaving a job**
• P60 annual statement of income for tax purposes**
• Bank or Building Society statement issued to current address *(You can use more than one statement as long as each is issued by a different service provider)*
• Mortgage statement **
• Pension, endowment or ISA statement**
• Gas/electric/telephone/water/satellite/cable/mobile phone contract/utility bill from
current address (You can only use a maximum of one utility bill)*
• Certificate of British Nationality
• British work permit or Visa **
• A payslip, with your address, and the employers name or logo *
• A credit card statement from current address (You can use more than one statement as long as each is issued by a different service provider)*
• Child Benefit book **
• Court summons **
• Letter from H.M. Revenue & Customs /DWP/Employment Service/local authority (You can use more than one statement as long as each is issued by different Government departments or different local authorities)*
• TV licence in your name and current address**
• Valid EU photo ID card
• Signed UK paper driving licence
• Non UK Birth Certificate (with translation if not in English, but not a photocopy)
• Council Tax statement**

Listing marked with asterisks as follows:-

* should be less than 3 months old
** Issued in last 12 months Accepted Identification Documents:

Can I work as a Security Guard with a Door Supervisor Licence?
Yes. The Security Industry Authority allows a person who has a Door Supervisor licence to work as a Security Guard. To do so, you will have to ensure that the company you do guarding for gives you a proper induction to the site and to your role and responsibilities. Please note that a person with a Security Guard licence cannot work as a Door Supervisor.
Can I work as a Door Supervisor if I only have a Security Guard Licence?

No. The Security Industry Authority will not allow you to work as a Door Supervisor unless you have a Door Supervisor Licence. It is a criminal offence to work as, or to employ unlicensed Door Supervisors

Can I work as a Door Supervisor without a licence?

No. The Security Industry Authority demands that Door Supervisors are licenced. It is a criminal offence for anyone to work as a Door Supervisor without having a valid Door Supervisor's Licence. It is also a criminal office for anyone to employ a person to work as a Door Supervisor if that Door Supervisor does not have a valid Door Supervisor's licence.

Physical Interventions Courses

How fit do I have to be to do the courses?

The courses are designed for people who are relatively fit. The general rule of thumb is that you should be fit for your normal work activities. 

Each course that we offer will be risk assessed against the work group it is intended for. For example, most people successfully complete the disengagement courses. 

Please contact us if you are in any doubt and we will be pleased to discuss it with you.

Do I need any qualifications to be able to do this course?

You will need to have completed a Conflict Management course for us to be able to teach you physical interventions. The Conflict Management course must be a recognised course. For example, if you have a Door Supervisor or Security Guard licence, you will have taken the Conflict Managment course as part of that course. 

You will have to produce evidence that you have attended a Conflict Management course to be able to attend the Physical Interventions course

What is `Physical Interventions?

The Maybo MLP Physical Interventions skill set is a set of skills that allow the conflict manager to 
- disengage from an uninvited physical contact,
- guide or move another person in a non restrictive manner,
- guide, move, escort or hold or a restrictive manner
- restrain a person in a prone or supine manner or, 
- to use mechanical restraint to contain a person. 

The Maybo MLP skills sets do not use pain compliance, are subject to expert medical risk assessment, are constantly risk assessed and, when used approprately therefore are defensible.

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